Frequently Asked Questions
Find answers to common questions about our hospital services
Appointments
You can book an appointment by calling us at +91 8874-889-955, through our website's online appointment form, via WhatsApp, or by visiting the hospital's OPD reception desk directly.
Our OPD is open Monday to Saturday from 9:00 AM to 8:00 PM. The Emergency department is open 24 hours a day, 7 days a week.
Yes, you can reschedule or cancel your appointment by calling us at least 4 hours before your scheduled time. Please call +91 8874-889-955 for appointment modifications.
OPD & Services
We offer comprehensive healthcare across multiple specialties including Obstetrics & Gynaecology, IVF & Fertility, Paediatrics & Neonatology, General Surgery, Endocrinology, Internal Medicine, Emergency Medicine, Radiology, and more.
Yes, our Emergency Department is available 24x7. We have a fully equipped emergency unit with experienced emergency physicians, nurses, and all necessary equipment to handle medical emergencies.
Yes, we provide Basic Life Support (BLS) ambulance services. Please call our emergency number at +91 8874-889-955 for ambulance service.
Insurance & TPA
Yes, we accept cashless treatment under most major insurance policies and TPA (Third Party Administrators). Please contact our billing department or visit the TPA desk with your insurance card for pre-authorization.
We have tie-ups with major insurance companies including Star Health, HDFC Ergo, New India Assurance, United India Insurance, Oriental Insurance, Max Bupa, Religare Health Insurance, and many others. Please contact us to confirm coverage for your specific policy.
For cashless claims, you need your insurance ID card, a valid photo ID, and the treating doctor's recommendation. For reimbursement claims, you need all original bills, prescriptions, investigation reports, and discharge summary along with the claim form.
Patient Care
We offer general wards, semi-private rooms, private rooms, and deluxe rooms. All rooms have AC, TV, and an attached bathroom. We also provide 24x7 nursing care, meal services, and attendant facilities.
Yes, we have a state-of-the-art Neonatal Intensive Care Unit (NICU) equipped with incubators, ventilators, phototherapy units, and advanced monitoring systems. It is staffed by experienced neonatologists and specially trained NICU nurses round the clock.
Billing & Payment
We accept cash, all major credit/debit cards, net banking, UPI (Google Pay, PhonePe, Paytm), and payment through apps. Cashless payment under insurance/TPA is also available.
Yes, a security deposit is required at the time of admission for indoor patients. The amount varies based on the type of room and estimated cost of treatment. Your treating doctor or our billing department can give you a cost estimate.